{"id":10,"date":"2024-01-09T22:20:45","date_gmt":"2024-01-09T22:20:45","guid":{"rendered":"https:\/\/dsgnr.pinfiesta.com\/?page_id=10"},"modified":"2024-01-13T10:53:30","modified_gmt":"2024-01-13T10:53:30","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/dsgnr.pinfiesta.com\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p>Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>\n\n\n\n<p>To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\n\n\n\n<p>Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.<\/p>\n\n\n\n<p>To complete your return, we require a receipt or proof of purchase.<\/p>\n\n\n\n<p>Please do not send your purchase back to the manufacturer.<\/p>\n\n\n\n<p>There are certain situations where only partial refunds are granted:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Any item not in its original condition, is damaged or missing parts for reasons not due to our error.<\/li>\n\n\n\n<li>Any item that is returned more than 30 days after delivery, still unused and in the same condition and packaging that you received it.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p>Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n\n\n\n<p>If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n\n\n\n<p><b>Late or missing refunds<\/b><\/p>\n\n\n\n<p>If you haven\u2019t received a refund yet, first check your bank account again.<\/p>\n\n\n\n<p>Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\n\n\n\n<p>Next contact your bank. There is often some processing time before a refund is posted.<\/p>\n\n\n\n<p>If you\u2019ve done all of this and you still have not received your refund yet, please contact us at hello@pinfiesta.com.<\/p>\n\n\n\n<p><b>Sale items<\/b><\/p>\n\n\n\n<p>Only regular priced items may be refunded. Sale items cannot be refunded.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@pinfiesta.com and we will instruct you on your next steps.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>We highly recommend you to consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p>\n\n\n\n<p>To return your product, please contact us at hello@pinfiesta.com and we will instruct you on your next steps, including where you should mail your product to.<\/p>\n\n\n\n<p>You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n\n\n\n<p>Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Contact us at hello@pinfiesta.com for questions related to refunds and returns.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund and Returns Policy - DSGNR Pin<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dsgnr.pinfiesta.com\/index.php\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy - DSGNR Pin\" \/>\n<meta property=\"og:description\" content=\"Our refund and returns policy lasts 30 days. 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